IT Services and Support for Small Businesses in Southern Colorado
General Rates
Service Contract Advantages
Hours:
Monday : 8:30am - 5:30pm
Tuesday : 8:30am - 5:30pm
Wednesday: 8:30am - 5:30pm
Thursday : 8:30am - 5:30pm
Friday : 8:30am - 5:30pm
Saturday - Sunday: Closed, appointments may be available. Please Call
Closed on the following Holidays
New Years Day
Memorial Day
Independance Day
Labor Day
Thanksgiving Day
Christmas Day ( limited hours Christmas Eve )
If your schedule requires support on one of these days please call prior to schedule
About Us:
Hardwire Network Solutions LLC ( HNS ) is a new IT Solutions provider located in Colorado Springs servicing the Southern Colorado community. Our goal is to provide a tailored solution to fit individual business needs and requirements. We dont try to force your business in to our box and instead work hand in hand with you to find solutions that work like your business works.
We try to keep our overhead as low as possible. As such, HNS is home based and we travel to your location. This allows us to pass the savings on to our customers and still remain competitive in the industry.
Our owner and primary network technician has over 20 years of networking experience and is dedicated to taking care of our customers.
Give us a call or send us an email. We would love to hear from you!
Hourly Rates:
With Service Contract: $85.00 / hour
Without Service Contract: $120.00 / hour
( Note: All hourly rates billed in 30 minute increments )
Contract Offerings and Costs:
Monthly Service Contract: $180.00 / month
Remote Monitoring: $20 / server - $10 / workstation
Cloud Backup Plans:
Less than 20GB --> $20 / mo
Less than 100GB --> $80 / mo
Less than 500GB --> $150 / mo
Less than 1TB --> $225 / mo
Every additional 500GB --> $75 / mo
( Note: Requires one time purchase of backup software $60 )
Why get a service contract?
A Monthly Service Contract is an investment in your business. They are a way to help keep costs and disruptions to a minimum while maximizing your systems performance through a timely preventative maintenance. Regardless of how large your network is, a service contract can help to keep your business up and running throughout the year. Some more specific benefits of a service contract are:
- Save money and help control costs : The most expensive repair is the one that you dont expect. Your servers and workstations can fail at any given time, night or day, and it can be substantially more expensive to find an available technician to work on an emergency basis.
- Save time : It isnt a matter of if your equipment will fail, it is a matter of when. All electronic equipment will fail over time and Murphy generally dictates that it will fail when you most need it. Having equipment serviced on a regular basis can help to predict failures allowing for scheduled down time that is more convenient for you.
- Improve performance : It isnt just the performance of your equipment that matters, it is the performance of your business. Regular service helps to keep your business performing as well as it can.
Remote Monitoring Services
Monitoring services for your servers and workstations can severely increase reaction times to potential failures on your network. Monitoring uses an automated system that can alert us to problems often before they turn into a failure.
- Automated monitoring : Automated systems run 24 hours a day 7 days a week.
- Increase reaction time : Computer problems cost money. Many of these problems can be averted or predicted through monitoring.
- Remote Access : Remote access can allow technicians to remotely work ( with permission ) on a computer system. This eliminates the additional time of traveling to your location and helps to resolve issues in a more prompt timeframe.
Anti-Virus Services
With the addition of monitoring services, you can also include add anti-virus software that can be installed and updated remotely through the monitoring service. This helps to ensure your business is protected. Anti-virus is never a guarantee of safety but should always be considered a requirement for any computer that has access to the internet.
- We can provide your anti-virus at a cost that is usually lower than existing offerings.
- We are also willing to support your existing anti-virus infrastructure. It isnt uncommon to trust a specific anti-virus product over time. We can support just about any AV product that you are comfortable with.
Online Backup Services
In a worst-case instance of complete system failure ( known in the IT world as a Smoking hole scenario ) you can have peace of mind knowing that your data is still safe. Studies show that most businesses will fail following a catastrophic data loss.
- We offer online backups services that can include versioning.
- We use datacenters that are located within the continental US.
